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Shipping and Returns

Shipping

REDARC offers all customers a low fixed freight rate of $25 to all New Zealand destinations. Only orders that include our SMR and/ or SMPA solar panels incur a slightly higher $50 freight rate.

All products have a 5 day lead time before shipment, after which it is shipped using a door to door air freight service. For alternative freight options please contact REDARC at power@redarcelectronics.co.nz

Orders can only be shipped to a New Zealand physical postal address. We cannot ship to a PO Box address.

Orders are shipped from our head office in Adelaide, South Australia with delivery timeframes dependant on your location in New Zealand. Most orders are received within 10 working days of an order being placed.

 

Duties, taxes and entry/levy fees

All pricing on the REDARC Electronics NZ website includes GST charges and associated duties and entry fees into New Zealand.

 

Returns

The terms and conditions relating to 'Return of goods' set out in our Trading Terms will apply to all good purchased by You via the Site. All goods purchased by You via the Site also come with a manufacturer's warranty found here.

 

Please note that you are responsible for the compliance terms as written in our Website Terms of Use