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REDARC warranty terms and conditions


Over the last three decades our company has established a reputation as the power conversion specialists.

A 100% Australian-owned company, we have met the needs of customers in transport and other industries through exciting, innovative thinking.

We believe in total customer satisfaction and practice this by offering our customers:
• Technical advice free of jargon and free of charge
• Prompt turnaround of orders throughout Australia and globally
• Friendly, personalised, professional service and product support

In the unlikely event that a technical issue arises with a REDARC product, customers are encouraged to initially contact the REDARC Technical Support Team on 1300 REDARC (+61 1300 733 272) or [email protected] for prompt and efficient diagnosis and product support.

If the problem cannot be solved with technical assistance please call our head office on +64 9 222 1024.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

The benefits of this Warranty are in addition to other rights and remedies available at law in respect of the Products and shall not derogate from any applicable mandatory statutory provisions or rights under the Australian Consumer Law.

For full warranty terms and conditions please follow the links below.

REDARC Warranty

Solar Warranty